Privacy Policy
The website www.vedicastrofocus.com (hereinafter referred to as “we”, “vedicastrofocus” or “the Website”) is committed to protecting the privacy of the users of the website. Please read this privacy policy carefully to understand how the Website is going to use your information supplied by you to the Website. This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
USER CONSENT This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any astrological predictions and forecasts made using the supplied information and how such information is further used for the purposes of the Website. By accessing the Website and using it, you the User (hereinafter referred to as “the User”, “you” or “the Customer”) indicate that you understand the terms and expressly consent to the Privacy Policy of this Website. If you do not agree with the terms of this privacy policy, please do not use this website and immediately leave www.vedicastrofocus.com.
Your continued use of this Website shall confirm that you have provided your unconditional consent, approval and confirmation to the terms of this Privacy Policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy. This Privacy Policy is to be read along with the respective Terms of Use (insert link) or other terms and conditions as provided on the Website.
COMMITMENT The Website intends to protect the privacy of all kinds of users visiting the platform (i.e., the Website) irrespective of whether the user is a subscriber to the Website’s email list, a Customer who purchases an astrological report on the Website, or merely a visitor. It is recommended to every User to understand what type of personally identifiable information is collected. The Website employs the personally identifiable information for certain predictions; however, it is guaranteed that no direct or indirect use of such information which is revealed in the prediction for a User in the astrology reports purchased on the Website will be done except for the explicit purpose of communicating the horoscope charts and astrological predictions to the Customer itself disclosing such information to the Website. It is further clarified that the Website does not in any manner deal or intend to deal in selling or renting the information supplied to the Website.
Not Suitable For Persons With Mental Disorders: The Website does not commit to treat or provide solutions for Users who have a history of mental health issues or any disorders constituting weak mental health, including without limitation, any person who has depression or thoughts related to committing suicide or self-destruction, etc. Users suffering from any mental health issues including without limitation, depression, anxiety, psychosis, mania or any mental disorder are advised to immediately stop the use of the Website and are advised to contact your healthcare professional or a mental healthcare institution. It is hereby clarified that the Website and the astrological products made available on this Website and the content and information on the Website are meant for entertainment purposes only and no other purpose is permitted. Such persons as aforesaid, are advised to stop the use of the Website with immediate effect and any continued use of the Website by such a person (i.e., suffering from or having a history of mental illness or disorder that would be classified as a mental health disorder) would be considered solely at the User’s risk and cost and the Website shall have no liability whatsoever for any untoward event in such a scenario. The Website declares that the information provided by such kind of user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the Website or with any third-party involved herein.
Astrology is not an exact science and is based on the astrologer’s interpretation of the particular planetary positions as they are in the User’s birth chart. The Website does not commit in any manner whatsoever towards the accuracy of the predictions made on the Website or in the astrology reports on the Website and does not provide any warranty in respect thereof. The Website does not take any guarantee/responsibility/liability regarding the reliability or reality of the gemstones and other related astrological items represented in the astrology reports. The Website does not guarantee or warranty any results or expectations of the User based on the predictions made in the astrological reports because such results are subjective in nature and cannot be guaranteed by any astrologer, much less the astrologers of the Website.
INFORMATION COLLECTED BY WEBSITE
Personal Identifiable Information: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:
- Creating an account / Registration data: While accessing the Website, the User of the Website may be required to subscribe to the Website’s email list in order to receive communication about existing or upcoming astrological products or content of the Website. The personal information which may be sought while creating an account shall include, but not be limited to, Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the website during registration to the Website’s email list.
It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP, wherever applicable, is used for the purpose of securing the User’s profile and for effective implementation of the personalized E-mail and/or SMS or messaging services provided by the Website to the User. In the event that no registration is made by the User to the Website’s subscriber list, the Website may not be able to provide any services due to non-availability of the personal identifiable information of the User.
- Purchasing a paid astrology report: While purchasing a paid astrology report through the Order Form, the personal information which may be sought would include, but not be limited to, the information as mentioned in User’s name, gender, birth details, place of birth, contact details (financial information inclusive of bank account information, credit card or debit card details or other payment instrument details as required by a secure third-party payment gateway), IP (Internet protocol) address, and any other information that a User may provide during purchasing a report on the Website as aforesaid. Such information is kept highly confidential. Banking information is not sought by the Website, and the User may be required to give such information pertaining to the User’s preferred mode of purchase, whether by Debit Card, Credit Card, UPI, or Net Banking, as may be sought by the verified third-party payment gateway if the User so wishes to use the services of the third-party payment gateway to make payment for the purchase of the astrology reports on the Website. The Website does not collect or store any financial data of the User as aforesaid and any such data is subject to the privacy policy of the third-party payment gateway and the Website bears no liability whatsoever in respect thereof.
- Log Files, IP Address, and Cookies: The website collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically logs generic information about the user’s computer connection to the Internet i.e. Session Data. The Website may store temporary or permanent ‘cookies’ on the user’s computer only upon the User’s approval as the User may be prompted to, upon visiting the Website. Cookies would allow the web server to recognize the user computer each time the user returns to the website including the time and date of the visit, viewing of the page, length of time, etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the Website. The Website uses the cookies to personalize the user’s experience on the Website and to display an advertisement according to the User’s preferences.
With respect to third-party advertisements on the Website, they are done through Google Adsense and if the User clicks on them, the User may be directed to the platform of third parties, not related to the Website. Any Information provided by the User on such platforms may be dealt with by them in the manner provided by the privacy policy formulated by such third-party platforms. The Website in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the Website. The Website would not liable for the misuse of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the Website. For such information which is in the public domain and accessible to all the Users and visitors of the Website, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
- Miscellaneous Activities: The Website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other methods inclusive of contracts with regard to any products bought from the Website, such information shall be used only for addressing the specific need or concern of the User.
NON-PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the Website, cookies, etc. and would include but not be limited to the following:
- URL (Uniform Resource Locator) of the previous website visited by the User before visiting this website or the URL of the website the User visits after visiting this Website.
- Internet service provider / IP Address / Telecom service provider.
- Type of Browser used for accessing the website.
- Geographical Location
Such non-personal identifiable information is used by the Website for the purposes including but not limited to troubleshooting connection problems, administering the website, analyzing trends, gathering demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperating with law enforcement activities, etc. The information is used for improving the site content and performance and the website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the website’s online advertising, content, programming and for other bonafide purposes as required.
The User hereby represents and confirms that the information provided to the Website is authentic, correct, current and updated. The Website and its entities shall not be responsible for the authenticity of the information that the User may provide. The User shall be personally liable and shall indemnify the Website for the breach of any provision.
SECURITY MEASURES: The security of the personal information supplied by the User is very important to the Website and the Website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between the Bank’s page and payment’s gateways in an encrypted manner. However, please note that no data transmission can be guaranteed to be completely secure. Hence the User is advised to take precaution and care against any sharing of the details submitted on the website. The Website is not responsible for the security or confidentiality of communications the User may send through the internet using email messages, etc.
USAGE OF THE INFORMATION: The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not be limited to the following:
- For providing a personalized browsing experience. While guaranteeing the anonymity of the user, the personal information collected in Clause “Personal Identifiable Information” may be used for research purposes, for improving the marketing and promotional efforts, to analyze usage, improve the content of the Website, product offering and for customizing the Website’s layout for suiting the needs of its Users.
- With IP tracking details and Cookies data, the Website will use it only for facilitating the usage of the Website and provide a personalized experience and any information which is sensitive in nature will not be provided to any third party without the consent of the User.
- All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by Website, may be retained by Website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
- To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as the total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
- Website uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by the User’s device, including the web pages visited, add-ons, and other information that assists the Website in improving the Services. Such information is collected from Users in the form of anonymized logs so that it cannot reasonably be used to identify any particular individual User.
CONFIDENTIAL: The website aspires to take care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the Website, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
- If Website believes that there is a significant/ real/ imminent threat or risk to User’s health, safety or life or to the health, safety or life of any other person or the public.
- If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings, etc.
- To protect and defend the rights or property of the Website
INTENDED USER: The Website requires that the User visiting and using the services are above 18 years of age. Please note that the astrology report titled ‘Your Child’s First Astro Report’ can be purchased only by a person who is 18 years or above and is intended to be purchased by a child’s parents or by someone who wishes to gift the astrology report to a child’s parents as the said astrology report is designed to give parents the astrological knowledge in respect of their child’s horoscope in order for them to have a better connect with or understanding of their child. In that respect alone will the Website prompt the parent to enter the child’s birth details only and no other information is sought by the Website. However, it is stressed that Website is not designed or intended to be attractive to be used by children under the age of 13.
DISCLAIMER The website is not responsible for any communication between the user and the third-party website. The user is advised to read the privacy policy and other policies of the third party on their websites and this website shall not be held liable for such usage made only because a link to the third-party website was provided on the page of this website.
GRIEVANCE OFFICER Grievance Officer Name: Mahesh Naidu
Email: support@vedicastrofocus.com
The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made thereunder. The Officer can be contacted if there are any discrepancies found on the website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.